Question 1

What is Bike Bearing Store?

Accepted Answer

An Australian-owned online store dedicated to helping cyclists find the right bearings for your bike, whether you're maintaining, repairing, or upgrading. We offer detailed HOW-TO guides to help you identify, remove, purchase, and install new bearings, ensuring your bike runs smoothly again. Our range includes bottom brackets, wheel hubs, pulley wheels, headset bearings, pedal bearings and bearing parts with related tools to remove and install them.

Question 2

Why was Bike Bearing Store created?

Accepted Answer

We are a team of passionate cyclists from Melbourne who struggled to find the right bike bearings among the many types and sizes hidden deep inside wheel hubs and bottom brackets. After years of trial and error, we created this store to simplify the process, providing a one-stop destination where cyclists can easily find the right bearings to keep their bikes running smoothly. More importantly, we understand the struggle of sourcing different bearings and tools from various websites to complete a project. That’s why we created this one-stop store, so you can find everything you need to fix or upgrade your bearings in one place.

Question 3

Where is Bike Bearing Store based?

Accepted Answer

We store our products in a western suburb of Melbourne, Australia, and only sell online, providing Australia Post Express service for all orders.

Question 4

Do you offer ceramic and steel bearings?

Accepted Answer

Yes! We stock both ceramic and steel bearings. These brands have been tested and used by cyclists around the world for many years, so we know they are great hence bring them to you.

Question 5

Do you provide installation guides?

Accepted Answer

Yes, we offer detailed installation and maintenance guides on our website to help cyclists replace and maintain their bike bearings easily.

Question 6

Do you ship internationally?

Accepted Answer

Yes! We offer Australia Post (EMS) express worldwide shipping, so cyclists everywhere can access high-quality bike bearings.

Question 7

Do you offer returns or exchanges?

Accepted Answer

Yes, we understand that mistakes can happen when selecting the correct bearings. As long as the bearings are new and have not been installed or used, we offer a 30-day no-questions-asked return policy for exchanges, refunds, or store credit.

For more details, please visit the link below:
https://www.bikebearingstore.com.au/shipping-and-returns

Question 8

How can I contact you for questions or support?

Accepted Answer

Regardless of how detailed the information on our website is, you may still face challenges in finding the right bearings for your specific bike frame, hubs, or bottom bracket. It's always worth giving us a call or sending an email so our team can assist you.

You can reach us at info@bikebearingstore.com.au or call us at +61 494 323 665.

Bike Bearing Store

Australia

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